Prints 16X20 or smaller are shipped in flat white cardboard mailers. Prints larger than 16X20 are shipped in white cardboard tubes. Our shipping carriers are either FedEx or USPS and we will send a tracking number once the order has been shipped. We take every precaution to ensure the prints do not get damaged during the shipping process. (Note: When the tube arrives, take great care when opening or allow your framing professional to open.) Once the order is shipped you will receive an email with a tracking number.